Can I change or cancel my order? 19 May 2020 09:37 Updated We cannot guarantee that changes or cancellations can be made once an order is placed, but we will do our best to help you. Please contact us for changes or cancellations of an order either via WhatsApp or by email via our contact form. Related articles Who is Christoph Bertsch? Is it possible to order on account? Can I contact you via WhatsApp? How do I make changes to the blends and shipping frequency in my monthly subscription? My order contains incorrect/defective items - what should I do?